Crafting the HR customer experience
Post from Michael Gretczko, Marc Solow en Maribeth Sivak, Deloitte, September 2016. What if you could deliver an HR customer experience that is analogous to what big [...]
HR
Creating the Best Workplace on Earth
Article from Rob Goffee and Gareth Jones in HBR Suppose you want to design the best company on earth to work for. What would it be like? For three years Rob Goffee and Gareth [...]
Employee mood measurement trends
Article from Tom Haak on HRtrendinstitute.com, december 2016. The traditional survey process Both at Philips Electronics and at KMPG, where I worked at the end of last [...]
And the First Prize Goes to… Happiness!
Article from Daphné de Calbiac on LinkedIn. Etix Everywhere received the Prize for the Best HR Team 2016 in Luxembourg, rewarding its innovative approach of placing [...]
Why eliminating the annual review caused a drop in performance
Article from Lydia Dishman, June 2016 on fastcompany.com. Ditching the dreaded annual review provided momentary euphoria, then a drop in engagement, performance, and [...]
Design thinking
Article form Josh Bersin, Marc Solow and Nicky Wakefield Design thinking takes aim at the heart of unnecessary workplace complexity by putting the employee experience [...]
11 Secrets to Keeping Employees Happy (Without a Raise)
Want to retain your best employees? Your first thought may be to offer them a raise, but as it turns out, the old adage is right: Money doesn’t buy happiness. Many [...]
10 Workplace Trends You’ll See In 2017
Article from Dan Schawbel on Forbes. Every year I give my top 10 workplace trend predictions for the upcoming year. You can read my predictions from 2013, 2014, 2015 and [...]
What does a Chief Happiness Officer actually do?
Article from Paula Clapon on gethppy.com. There’s a lot of confusion surrounding this new C-suite title – Chief Happiness Officer. While some call it out as being a [...]
The company that pays its staff to sleep
Article from David Silverberg, bbc.com, June 2016 For staff at insurance group Aetna, it pays to get a good night’s sleep. Specifically $300 (£225) a year.Such is the US [...]